Hire well-qualified engineers. Skip the hiring headaches.
Dedicated, full-time team members who work your hours. You interview and choose who joins your team. We handle HR, payroll, and compliance.
No cost to interview. You pay nothing until an offer is accepted.
We’ve run MSPs ourselves, so we know what a great tech looks like. Every candidate is tested and screened before you ever see a résumé.
Technical testing, interviews, background checks, and reference checks come first. You review résumés and intro videos of candidates who have already passed.
Use the same interviews and technical exams you use locally. You decide who joins, and they work at your direction, dedicated full-time to your MSP on a laptop you manage.
Our South African engineers are native English speakers, familiar with Western business culture, and vetted to work directly with your clients during your business hours.
Every engineer is a full-time, permanent employee with real labor protections and benefits. That means stability for your clients and techs who stay.
Why it matters →
Michael Nelson started TLC Tech, a Sacramento MSP, in 2004. Today it’s a fully remote team of 28, with about 20% of its staff working from South Africa.
Jason Knight has more than 30 years as a leader in IT and software development. He built and successfully exited his own MSP, and today he coaches and facilitates MSP peer groups.
After seeing firsthand how well South African engineers performed inside a growing MSP, they founded Scaled in 2022 to help MSPs across the US and Canada do the same.
We run Scaled the way a good MSP runs: a consistent monthly bill, no surprises, and dedicated HR, Client Success, Employee Success, and Talent Acquisition teams supporting you and your tech.
Meet the team →Brent Kenreich, CEO of CloudCover, on what it’s been like to add Scaled engineers to his team.
Read more MSP reviews →He is our hero! I’m not sure how we would manage without him. The only dissatisfaction I have is that I can’t rate him 11 out of 10 stars.
He is extremely motivated and willing to take on any challenge no matter the size, and he does it with a smile on his face. His positivity and optimism spread through our company, and we could not be happier. We truly lucked out with him!
I’m thanked by our team on a weekly basis for adding him to the team. Working with him, or his successful completion of a complicated task, is consistently mentioned as a professional highlight in weekly leadership meetings.
He’s managing projects independently and has become our go-to for security-related projects. He’s cleaned up our project board, which was backlogged by three years, and he finds a way to get results.
He is crushing it. In his first full week he was the second top ticket closer, and in his second week he is the top ticket closer. His role has enabled us to keep more local techs in the field on projects and tickets that need hands-on work.
He has taken complete ownership of the first shift for the company, knows our customers, and has played a pivotal role in taking escalations from our lower teams. He is constantly exceeding expectations and is a very strong team player.
Our engineers often come in at 60–70% of the cost of a fully burdened US engineer, on one flat monthly fee with no hidden charges. We’re a US company and invoice in US dollars.
Employees. Every engineer is a full-time, permanent employee of Scaled Workforce (Pty) Ltd, our South African company, with real labor protections and benefits. Why it matters →
Your tech is a full-time team member dedicated only to your MSP, working at your direction and using your tools.
Your hours. Engineers are hired to cover your business day, anywhere from Pacific to Eastern time.
Scaled Workforce (Pty) Ltd, our South African company. It handles payroll, taxes, HR, and employment law. Scaled Inc. is a US company.
We have a 30 to 60 day cancellation notice period, so you can give notice at any time. And if a placement isn’t the right fit, we’ll find you a replacement.
Tell us the role you need to fill. We’ll send you pre-vetted candidates to meet, at no cost.
