A permanent position with a steady salary and benefits, not short-term contract work.
Work remotely from anywhere in South Africa with a good internet connection. No relocation required.
Support US-based MSPs and their clients during US business hours, gaining international experience from home.
Ongoing training, including Udemy courses each quarter, with a clear path to grow your skills and your career.
A laptop for your work, plus our HR and Employee Success teams checking in on how you’re doing.
Real reviews from our team on Indeed, in their own words.
Scaled truly invests in their staff, ensuring both professional growth and a supportive work environment. They don’t just focus on scaling clients.
Support EngineerI’ve worked in IT since 2007 and no previous company treated me with respect or valued my opinion. Here at Scaled, you are valued.
IT Support TechnicianCollaborative, innovative, and supportive work environment where ideas are valued and everyone contributes to the bigger picture.
Level 3 EngineerIf you want a company that cares for their people and puts family first, Scaled is for you. They ensure comfort at placements and address issues quickly.
IT SupportThe flexibility of working from home allows for a healthy work-life balance. The team is incredibly supportive, knowledgeable, and easy to collaborate with.
Level 3 EngineerThis is a safe place where we can express ourselves freely. Everyone is accepting and kind regardless of background or status. One big family.
Support EngineerThey trust and respect everyone. Management recognizes staff, encourages you to attend personal events, and never micromanages. Truly empowering.
IT TechnicianAlmost two years in and I still love working at Scaled. I feel supported, heard, and my professional needs are always taken care of.
EngineerGetting started was smooth and well-organized. Salary is good, medical benefits are great, and management is awesome. Highly recommended.
IT SupportFreedom to work from home or anywhere with a good internet connection. More time with family and no commuting costs. Game changer.
Support EngineerGreat company to work for. Management truly understands the MSP industry and is always supportive when you need guidance or help.
Level 2 TechnicianEvery day is different. Start with reviewing tickets, address urgent client issues, and prioritize based on SLAs. Never boring, always rewarding.
IT Support EngineerRegular check-ins on both mental and physical health. Constructive and informative sessions that show they genuinely care about their people.
EngineerGain hands-on experience supporting US clients and cutting-edge IT environments, all while staying in South Africa. Best of both worlds.
Support EngineerThe interview process was thorough, which made me confident they hire quality people. Once you’re in, you realize why the bar is high.
IT TechnicianThe compensation is competitive for South Africa and the benefits package keeps improving. Feels like a company that’s growing with its people.
Level 2 EngineerColleagues are always willing to help and share knowledge. There’s a real sense of teamwork here that makes even tough days manageable.
IT SupportWorking US business hours from South Africa was an adjustment at first, but the flexibility and compensation make it absolutely worth it.
Support EngineerWe’re hiring skilled, motivated IT professionals based in South Africa.
Provide remote IT support for US-based MSPs and their clients: troubleshoot networks, manage endpoints, handle escalations, and deliver great service.
Route tickets, balance technician workloads, and keep SLAs on track for US-based MSPs. A great fit for organized, detail-oriented IT professionals.
Questions? Visit our careers site at scaledworkforce.com.
