ScaledTechnical Talent for MSPs
About Scaled

Built by MSP owners who needed great techs too.

We started Scaled in 2022 after seeing how well South African engineers performed inside a growing MSP. Since then, we’ve placed engineers with 112+ MSPs across the US and Canada.

Our founders

We’ve sat in your chair.

Michael Nelson

Michael Nelson

Co-Founder

Michael started TLC Tech, a Sacramento MSP, in 2004 and moved it to fully managed services in 2008. Today TLC Tech is a fully remote team of 28, with about 20% of its staff working from South Africa.

Jason Knight

Jason Knight

Co-Founder

Jason has more than 30 years as a leader in information technology and software development, including founding and successfully exiting his own MSP. Today he coaches and facilitates MSP peer groups, helping MSPs mature and grow. He co-founded Scaled with the same mission: to help MSPs grow by making it simpler and more affordable to add great talent.

One of us personally interviews every candidate before they’re presented to you.

As heard on
How to MSP · with Jason KnightThe Death of Traditional MSP Outsourcing: Why Staff Augmentation Trumps OutsourcingListen to the episode →Paul Green’s MSP Marketing Podcast · with Michael NelsonEpisode 231: Integrating remote staff into your own MSPListen to the episode →
Why South Africa

Talent your clients will be glad to talk to.

Native English speakers

Clear, natural communication with your team and your clients, with no language barrier.

Familiar with Western business

Comfortable with how US and Canadian businesses work, and vetted to be client-facing.

Working your hours

Full-time techs who cover your business day, anywhere from Pacific to Eastern time.

Our team

A whole team behind every placement.

Our team in South Africa supports you and your tech from the first interview onward.

Talent AcquisitionFinds candidates and runs them through our seven-step vetting process.
Client SuccessChecks in with you regularly to keep every placement on track.
Employee SuccessSupports your tech’s growth, training, and day-to-day well-being.
HRHandles payroll, compliance, and everything employment-related.
2022founded by MSP owners
112+MSPs we’ve placed engineers with
87%placement retention
US-basedScaled Inc., invoiced in US dollars

Your next great tech is ready to interview.

Tell us the role you need to fill. We’ll send you pre-vetted candidates to meet, at no cost.

Meet Candidates