ScaledTechnical Talent for MSPs
Jason Knight
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Jason Knight

Co-Founder, Scaled

Jason has more than 30 years as a leader in information technology and software development, including founding and successfully exiting his own MSP. Today he coaches and facilitates MSP peer groups, helping MSPs mature and grow. He co-founded Scaled in 2022 with Michael Nelson.

Jason writes about growing an MSP: hiring strategy, staff augmentation, choosing the right roles, and keeping great techs.

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Posts by Jason

Staff augmentationStaff Augmentation vs. Traditional Hiring for MSPs: Which Is Better?Updated September 22, 2026Staff augmentationThe MSP Staffing Guide: How to Build the Right Team as You GrowUpdated July 21, 2026Remote engineers5 Common Use Cases for Remote MSP StaffUpdated June 30, 2026Staff augmentationHelp Desk Outsourcing vs. Staff Augmentation: Pros and Cons for MSPsUpdated May 12, 2026Roles & skillsHiring a Senior Systems Engineer for Your MSP: Is Remote a Viable Option?Updated December 9, 2025Hiring & retention8 Tips for Successful MSP Talent ManagementUpdated August 5, 2025